Premium US Call Center Solutions For Your Business
We leverage technology, best practice standards and a 100% virtual staff to satisfy your budget
Exec-u-sist is the perfect support solution for any sized business. For Start-ups, established Small to Mid-sized businesses, and Fortune 1000's; we are the US Based customer care solution you've been looking for. Our specialty is providing genuine, US Grade-A, hospitality and customer care to offer your clients a 360* Consumer Experience. Our core competencies are answering inbound calls and live web chat inquiries, outbound call prospecting, appointment setting and confirmations, providing general and routine administrative support, employment applicant screening and a variety of customized services tailored to meet just about any need. Best of all, our pricing is significantly lower than most other US call centers and even many offshore or Asia based alternatives.Exec-u-sist utilizes cloud-based technology, hosted VoIP HD telephones and a unique business model that allows us to expand infinitely to meet the needs of our clients without sacrificing quality. We offer your
business the means to support the US Job Growth initiatives and significantly improve your customer care without the payroll tax burdens, staffing fees or overhead expenses. When comparing the cost between US Based outsourcing and offshore alternatives, Exec-u-sist is your competitive advantage to keep your customer care state-side. US Based talent requires less call escalation, provides more efficient service and offers a more comfortable problem resolution experience.
In addition to providing client-facing customer care through phone and live web chat, Exec-u-sist is an invaluable support team to your Sales, HR, Technical, Marketing and Executive Departments. We also offer customized back-office admin support and one of the most efficient employment applicant screening processes in the industry. When you hire Exec-u-sist, you're not just hiring a call center; you're making an investment into the growth of your business.
Managed Virtual Services; The New “Outsource”
Today’s business doesn’t happen in the office so why should your call center be any different?
Traditional “Brick & Mortar” call centers have been around since the 1980’s and were essential to helping businesses provide an “acceptable” level of customer service for less money than in-house labor. In the 1990’s businesses began offshoring their call center needs to further reduce overhead expenses. Unfortunately, the old adage, “you get what you pay for” was met with a national response of wavering consumer loyalty who all but demanded better care. Today with rising infrastructure costs and increased overseas labor rates, outsourcing in general has become an expensive endeavor.
Exec-u-sist uses industry leading cloud based technology and best practice quality control processes to hire call center representatives and administrative assistants anywhere in the country. Because 100% of our staff work from home, we have no facilities, utilities or infrastructure costs and we leverage labor rates from the most economically distressed areas of the United States to provide one of the lowest cost outsourcing models in the world.
Everything You Would Expect From A Traditional Call Center
Exec-u-sist provides customized call center solutions, customer care, inbound phone reception, outbound calling services, live web chat, virtual administrative services, employment applicant screening assistance and so much more. Regardless of your industry, the size of your business or your budget, Exec-u-sist stands ready to serve. We have the resources and scalable business model to expand our services to meet your needs. Call or web chat with us today to discuss your specific needs with one of our business support specialist.
Let us know how we can help you, click the chat icon to speak with one of our representatives now, give us a call, fill out our form or email us at email@example.com. We look forward to the opportunity of serving and fulfilling your business needs